Are you so close to your customers, you can “smell their breath?”  Do you and your employees know your core prospects so well, clients consistently feel as though you’ve customized your products and services just for them?  Most important, does your sales and customer service team, the first point of contact for your company, truly understand and “live” your brand promise?

For over 20 years, Success Sciences has worked with best-selling author and branding expert Rick Barrera.  As the author of “Overpromise and Overdeliver,” Rick unleashes the strategies and secrets behind the astounding success of companies like Starbucks, Lexus, WAMU, Google, Hummer, Tivo and more.

Success Sciences helps you take that powerful brand knowledge to your managers and front-line employees with our deeply customized training programs. 

Our customized workshops show you how to create superior customer experiences that drive invaluable “word of mouth” marketing.

• One to three hour customized presentations based on Rick Barrera’s award-winning “Overpromise and Overdeliver.” 

• Half-day customized “Overpromise Experience” workshops for any size audience

• Clear, specific strategies:  We design our workshops specifically for your industry and your company.  Find out how our training programs clearly show your front line team how to embrace and embody your company’s brand promise – in every interaction with every customer!