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SELECTION COACH
Employee churn in
any business is an expensive proposition. As one example, the
average cost of
replacing a single employee varies across industries, but
can range from $5,000 - $12,000. Annual turnover statistics are
typically 33%, and often much higher for outbound call centers.
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Selection Coach is a
computer-based simulation training tool that reduces expensive
employee turnover and powerfully supports the new hire selection
process. It effectively addresses a major cause of employee
turnover - a poor person/job match.
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Selection Coach
provides new hire job applicants a realistic preview of the
types of conversations that they will be handling in the new job. It
serves as a self-screening tool that enables candidates to
select themselves out of the hiring process when they recognize
that they may not be interested in, suited for, or capable of
performing the job.
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Selection Coach
can also generate recorded examples of how applicants perform on
the phone or in face-to-face conversations, replacing the need to conduct time consuming
role-plays with applicants to see how they sound.
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