SUCCESSFUL SALES RELATIONSHIPS

In this sales skills building program, sales professionals will learn proven, practical skills for winning new customers, and expanding the opportunities with existing customers. The Successful Sales Relationships program is always customized to meet the specific needs of your organization as well as reinforcing your brand promise. The result is higher conversion rates with more satisfied customers leading to a stronger ROI. Note: This program is built from our core modules and those that we may create specifically for you with your collaboration in the process.

Key Competencies:

• Understanding your customer base and the buying/selling process.

• Understanding your solution, brand promise and how to position them.

• Uncovering wants and needs.

• The language of benefits.

• When and how to communicate features.

• Understanding and using your competitive advantage.

• Asking for the business.

• Working through resistance

Success Principle #3

The Conversation IS the relationship