SERVICE ENHANCEMENT

  Service Enhancement  |  Sales Effectiveness    |   Collections Effectiveness    |   Technical Service Enhancement  Coaching

OUR SOLUTIONS:

Successful Customer Relationships

Syncing Up

Selling with Service

Communication Coach

Recovery Strategies

E-Learning Tutorials

Selection Coach

The Coaching Conversation

Sounds of Success

Over Promise, Over Deliver

Strategic Service Advantage

Zones of Performance

Designing the Service Experience

Customer Service Commitment Profile

Creating Personalized Experiences

Speeches and Keynote Speakers

THE COACHING CONVERSATION®

This highly interactive, facilitator-led training program provides skills for reinforcing productive employee behavior and eliminating unproductive behavior. Your employees will learn valuable communication, motivation, and problem solving skills. It is designed for both experienced and inexperienced managers.  This program is available in two different versions: One is used in conjunction with Communication Coach®.  The other is a more intense performance management stand alone curriculum.

Please take a moment to watch our 3-minute movie entitled: "The Coaching Conversation" or visit www.coachingssi.com

 

 

 

 

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