E-LEARNING TUTORIALS

Imagine being able to invest in your employees with efficient and cost effective training when they need it, not just when a trainer is available.  Our standard or custom e-learning tutorials are available with your custom Communication Coach^®. They are self-paced lessons designed to be 20 minutes or less of instruction, based on our proven classroom programs. We can also design custom tutorials based on your content, procedures or products. Through a blend of demonstration and practice these tutorials offer your employees a unique way of capturing and retaining the knowledge necessary to be the best at their position.  Through built in assessments you are provided with usable information for managing their usage and establishing accountability. 

Standard offerings include:

• Vocal Qualities

• Accent Neutralization

• Listening Effectively

• Building Customer Loyalty

• Syncing Up (Building Rapport and Influence)

• Responding Appropriately

• Managing for Excellence

• SimSeries for Performance Management

• Sales Excellence: The Fundamentals

  • Part I: Pre- Call Planning and Profiling

  • Part II: Effectively Using Questions

• The Coaching Conversation